FodPlan Support

Contact

Questions, bugs, feedback: contact@adamit3d.com. We usually reply within a few working days, and in any case within 14 days. Please describe the problem, your phone model, your system version (iOS or Android) and the app version (More → About). Please do not send health data in email.

Frequently asked questions

How do I delete my data?

In the app: More → Delete my data. This removes your plan, settings, meal ratings, diary and progress from your phone. This cannot be undone. The app has no account, so we do not store your health data on a server. Deleting your data does not cancel your subscription.

Does the app work without internet?

Yes. An internet connection is needed only to download the app, to update it and to open external links.

I changed my phone. What happens to my data and to Premium?

Your plan, settings and diary are saved only on your phone and are not copied to iCloud or Google, so after you change phones you will need to enter them again. You can restore Premium in the app: More → Subscription → Restore purchases, using the same Apple or Google account on which the subscription was bought.

How do I cancel my subscription or ask for a refund?

You cancel your subscription in your store's settings (iPhone: Settings → [Your name] → Subscriptions; Android: Google Play → Profile → Payments & subscriptions → Subscriptions). You ask for a refund in the store (Apple: reportaproblem.apple.com; Google Play: Order history). Details: Subscription Terms.

Does the app replace a doctor or dietitian?

No. The app is informational and educational in nature. The low FODMAP diet is best followed after a medical diagnosis and under the supervision of a dietitian. Details: Terms of Service, section 3.

Documents

Provider details

ADAMIT Adam Hałuszczyński, ul. Kolejowa 35, 05-860 Płochocin-Osiedle, Poland, Tax ID (NIP) 5291697421.